When you call, email, or fax Camel Piano Moving Company for customer service, we will ask you specific questions regarding your piano move. We will ask you if the piano is currently in your residence. We will ask you if the piano is on the ground floor. If there are stairs, we will ask you for specific measurements of both the piano and stairway. We offer this customer service to ensure that we are prepared for safe moving when we arrive. One of the most unique aspects of our company is that we will go directly into your home to load your piano. We do not require that it be brought to a local shop with a loading dock.

The owner of Camel Piano Moving Company is always present and participating in every piano move, and is personally involved in every aspect of your move.

Pricing: Once we have a sense of our customer's unique needs, we will give you a quote to move your piano from one location to another. This quote includes everything. There are no hidden costs. It pays for the movers, the travel, as well as the insurance on the piano while it is in our possession.

Scheduling: Once you decide to hire us for piano moving, we will work with you on scheduling. We set date and time appointments with our customers. Because we normally operate on direct-line scheduling, the truck and men that pick up your piano, will be the same that deliver it.

Condition Report for Long Distance Moves: When we arrive to pick up your piano, we will fill out a full condition report. We will have the customer sign this report and they will be given a copy. Upon delivery of your piano, we will again review the condition report with the customer. Any damages will be pointed out by the movers.

Payment: We accept cash or check on delivery of your piano. We do not take deposits. Camel Piano Moving Company operates from trust and integrity. This means that if you schedule our services, we are building a trusting relationship in which we will travel to your location on your word that there is a piano waiting to be moved.